User Review

Renee
Renee
User Type: Wordpress
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Accommodation Reviews
Woman as old as motel
November 7, 2019 - Didn't Like It
Arrived at this motel after first having to cancel the day before, but then circumstances changed, so i rebooked. I walk in to be basically told off by the old woman at desk because when i booked it online thru booking.com, THEY charge her 12% of the booking whether i cancel or not, so she rudely asked me why i didnt ring her up when i rebooked to save HER the 12%, i replied that i only was able to rebook late at night and didnt think she'd appreciate the phone call late at night. So after her rudeness, i still proceeded to pay with my debit card, while she's still complaining. My card didnt work the first time so i checked my account and i only had $103 in there, $6 short of the $109 they were charging. I apologised and just said to her that when i picked my partner up later on that i could fix the whopping $6 immediately when we both returned. She replied quite rudely, NO MONEY, NO KEY. I tried explaining again that it would be a matter of not even an hour and i would pay her the $6 i was short. Nope, she didnt want a bar to do with my explanation, so i just walked out and waited in my car to try and get the $6. I couldnt get it tho until my partner came out of his meeting. I wasnt going back in there to feel humilated by her again, so i left. 10 mins after i left, even though i showed her my account, the rude woman had tried charging my card again. I will NEVER stay at this motel with the horrible old woman running it ever. So now she can whistle for not only her precious $6 she couldnt wait an hour for, but the WHOLE price of the room!! Oh and one more thing, the way she treated me, im glad she got charged 12% twice now, she deserves it! More people should do it. Book online everyone!!!!
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